Terms & Conditions

TY TRADING & SUPPLY SDN BHD (202601016905 (1679002-A)) operates tytradinnsupply.com. For questions about this policy, please contact us at ty_trading_n_supply@outlook.com.

Business address: 66A, Jalan Bakawali 49, Taman Johor Jaya, 81100 Johor Bahru, Johor, Malaysia.

Last updated: 22 August 2026

Use of Website

By accessing or purchasing from this website, you agree to these Terms & Conditions. If you do not agree, please stop using the website.

Products and Information

We try to keep product information, images, pricing, availability, and descriptions accurate. However, errors may occur. We may correct errors, update information, cancel orders, or refuse orders where information is inaccurate or unavailable.

Orders

An order is only accepted after confirmation of payment, stock availability, and our acceptance. We may contact you for additional information before processing an order.

Pricing and Payment

Prices are displayed in the currency shown on the website and may change without prior notice. Customers are responsible for checking order details before payment. Additional delivery fees or charges may apply where stated.

Product Use

Mobility aids, body support items, and related products should be selected and used according to the customer’s needs, product instructions, and where appropriate, advice from a qualified professional. We are not responsible for injury, loss, or damage caused by misuse, incorrect selection, modification, or failure to follow instructions.

Returns, Refunds, Shipping, and Privacy

Returns, refunds, exchanges, shipping, and personal data matters are handled according to the relevant policies published on tytradinnsupply.com.

Limitation of Liability

To the extent permitted by law, TY TRADING & SUPPLY SDN BHD will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, products, delivery services, or third-party services.

Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website after updates means you accept the revised terms.

Contact

For questions, contact TY TRADING & SUPPLY SDN BHD at ty_trading_n_supply@outlook.com through tytradinnsupply.com.